FAQ's

Have Questions?

We're Here to Help.

Choosing your next home is a big decision, and we want to make the process as easy as possible. Browse our frequently asked questions below, and if you don't find the answer you're looking for, our leasing team is always happy to help. Contact us today to learn more about life at The Pines.

  • Where is The Pines located?

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  • How close is The Pines to Mayo Clinic?

    The Pines is located just minutes from Mayo Clinic and downtown Rochester, making it an excellent choice for healthcare professionals, Mayo employees, traveling medical staff, and anyone looking for convenient access to Rochester's largest employer. The community also offers a private shuttle option to Mayo Clinic for additional convenience.

  • What floor plan styles are available at The Pines?

    The Pines offers a variety of thoughtfully designed studio, one-, two-, and three-bedroom apartment homes, as well as luxury townhomes to fit your lifestyle. Popular floor plan styles include The Magnolia, Ponderosa, Spruce, Juniper, Hemlock, Willow, Sage Townhome, Clover Townhome, Maple Townhome, and Foxglove Townhome. Many homes feature premium finishes such as quartz or granite countertops, stainless steel appliances, wood-style flooring, in-home washers and dryers, spacious closets, fireplaces in townhomes, private patios or balconies, and attached garages on select homes.

  • Is The Pines pet-friendly?

    Yes! The Pines is a pet-friendly community that welcomes both cats and dogs. Residents and their furry family members enjoy our leash-free dog park, pet washing station, walking paths, and beautifully maintained grounds throughout the community.

  • What amenities are available at The Pines?

    Life at The Pines comes with access to a thoughtfully curated collection of luxury amenities designed to fit your lifestyle. Whether you're working out in one of our multiple fitness centers, relaxing in the indoor swimming pool and steam room, enjoying coffee from one of our coffee bars, or perfecting your swing in the golf and game simulator, there's something for everyone to enjoy.

  • Does The Pines offer garages and parking options?

    Yes! The Pines offers attached garages on select townhomes, underground heated parking, and additional parking options for residents seeking extra convenience and storage. EV charging options are also available in select parking areas.

  • Does The Pines offer a shuttle to Mayo Clinic?

    Yes! The Pines offers a private complimentary shuttle service that provides residents with stress-free access to Mayo Clinic and downtown Rochester. Our reliable, scheduled transportation operates Monday through Friday and allows residents to commute comfortably without the hassle of parking or traffic.


    Shuttle service includes convenient pick-up and drop-off locations at:

    • The Pines Buildings 1, 2, 3, and 4
    • Galleria at University Square 
    • Mayo Clinic St. Mary's Campus – Generose Building

    The shuttle operates Monday through Friday from 5:15 AM to 8:40 PM, making it easy for healthcare professionals, patients, and residents to get where they need to go while focusing on what matters most

  • What lease terms are available at The Pines?

    At The Pines, Regency Multifamily strategically structures most lease expirations between March and August to create a balanced leasing season and provide residents with greater flexibility when planning their next move or renewal. Lease term availability may vary based on current occupancy and community needs.

  • How do I schedule a tour or apply for an apartment?

    Scheduling a tour is easy! Prospective residents can schedule an in-person or self-guided tour directly through our website. Once you've found the perfect floor plan, simply click Apply Now to begin the online application process. Townhome self-guided tours are available 24/7 for added convenience.

  • What school district is The Pines located in?

    The Pines is located within Rochester Public Schools and is generally served by George W. Gibbs Elementary School, Dakota Middle School, and John Marshall High School.